Shipping & Delivery Policy

Last updated: 26/1/2026

Thank you for shopping at Sunglass Revivers.
This Shipping & Delivery Policy explains how we process, ship and deliver orders worldwide.
By placing an Order, You agree to the terms described below.

1. Interpretation and Definitions

Interpretation

Words with the initial letter capitalized have meanings defined under the following conditions.
The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Shipping & Delivery Policy:

• Company (referred to as either “the Company”, “We”, “Us” or “Our”) refers to OPTIMEGO S.L.
• Goods refer to the items offered for sale on the Service.
• Orders mean a request by You to purchase Goods from Us.
• Service refers to the Website.
• Website refers to Sunglass Revivers, accessible from sunglassrevivers.com.
• You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

2. Shipping Origin

All orders are prepared and shipped from our facilities in Granada, Spain.

3. Order Processing Time (Handling Time)

Our normal preparation time is 1-2 working days, depending on product availability and warehouse workload.

• Working days are Monday to Friday, excluding public holidays.
• Orders placed after 20:30 (8:30 p.m.) Madrid time are processed as orders for the next working day.
• Orders placed between Thursday 20:30 and Sunday are generally processed on Sunday or Monday.

4. Shipping Methods

We work with trusted postal services and courier companies to deliver orders worldwide.
Depending on destination and the shipping option selected, orders may be shipped using national postal services (Standard) or express couriers (Express).

5. Shipping Lists (Standard and Express)

5.1 Free Shipping List (Standard Shipping)

Standard Shipping is available for the countries listed below. Delivery times shown are estimates and refer to transit time only (they do not include the handling time stated in Section 3).

Note: Free Shipping availability and final cost are always confirmed at checkout before payment.

5.2 Express Shipping

Express Shipping reduces transit time, but processing time still applies (2-5 working days).
Express Shipping costs shown below are in EUR.

6. Tracking Your Order

Once your order has been shipped, we will send you a tracking number to the email address used at checkout.
You can also track your order here:
https://sunglassrevivers.com/order-tracking/

Please note: tracking information may take some hours to update after dispatch.

7. Customs, Duties and Taxes

International shipments may be subject to customs checks, import duties, taxes, or additional fees depending on the destination country.

• European Union (EU): taxes related to shipping are included.
• United States (USA): taxes related to shipping are included, and we cover customs handling and duty payments when applicable for eligible shipments.
• Other destinations: any import duties, VAT, local taxes or additional charges applied by local authorities are the responsibility of the customer.

We cannot control customs procedures in each country. If your package is held by customs, delivery times may be extended.
When additional documentation is requested, we normally provide it within 1 hour during business hours.

8. Address Accuracy and Delivery Issues

• Please double-check your shipping address before completing your order.
• Once the package has been shipped, the address cannot be modified.
• If a carrier cannot deliver due to an incorrect or incomplete address, the shipment may be returned or disposed of according to carrier rules.

9. Delivery Delays

In most cases, the package will be delivered within the estimated time of arrival. However, the actual delivery date may be affected by factors such as flight arrangements, weather conditions, customs inspections, peak seasons, strikes, or other external events.
Please refer to the tracking information for the most accurate delivery status.

10. Spanish Public Holidays (Warehouse Closed)

On the following dates our warehouse is closed and orders are not processed. This may add 1–2 working days to the estimated delivery time:

• 1 January
• 2 January
• 6 January
• 28 February
• Holy Thursday and Good Friday
• 19 April
• 1 May
• 2 June

• 11 June
• 15 August
• 12 October
• 1 November
• 6 December
• 7 December
• 8 December
• 25 December
• 26 December
• 31 December

11. Costs for Refused Packages or Returns from Destination

If a package is returned to us due to refusal by the customer, incorrect address or failure to pay customs duties (where applicable),
the following handling costs may be deducted from the refund:

12. Contact Us

OPTIMEGO S.L.

Calle Alhóndiga 17, 18002 Granada, Spain

Email: hello@sunglassrevivers.com

Customer service phone (ES): +34 610 251 868