SunglassRevivers support specialist checking a sunglass frame in the workshop

Get in touch

we’ll help you find the right replacement

Questions about compatibility, your order, returns or installation? Send us the details and our team will help you find the correct part.

Contact form

send us the details

The more model information you send, the faster we can identify the right compatible replacement.

Write to us by email with as much detail as you can — our support team answers every message personally. [email protected] · Mon–Fri · 09:00–18:00 CET

Not sure about your model?

Send us a photo of the inside of the temple arm and a front photo of your frame. This helps us identify the correct compatible replacement faster.

  • inside temple arm photo
  • front photo of the frame
  • order number if you already purchased
  • preferred solution if something went wrong

Quick answers

before you write to us

How do I find my model number?

Look inside the temple arm of your sunglasses. You will usually find the model code and size printed there, for example “RB4165 54/17 145”.

What photos should I send?

Send a photo of the inside temple arm and a front photo of the frame. This helps us confirm the model and size faster.

Can you help before I order?

Yes. Send us your model code, frame size or photos and we will help you find the correct compatible replacement.

What if my replacement does not fit?

If the part does not fit the frame model listed on the product page, contact us and we will resolve it with a replacement or refund through our returns policy. Manufacturing defects are covered separately by the 3-year warranty.

Support checklist

help us help you faster

01

Include your order number

If you already ordered, include your order number.

02

Send your model code

Check the inside of the temple arm for the model reference.

03

Add clear photos

Photos help us identify the correct replacement.

04

Tell us your preferred solution

Tell us if you prefer replacement, refund, exchange or advice.

Find your model